Privacy Policy
Terms & Conditions

Last updated: 6, 7, 2022

Thank you for choosing to be a part of our community at Delighted Candles & Company LLC (“Company”, “we”, “us”, “our”). Protecting your private information is our priority. We are committed to protecting your personal information and your privacy rights. When you visit our website http://www.delightedcandlesandco.com, as a consumer, you trust us with your personal information. In this privacy notice we describe how we collect your private information, how we use it, and what rights you have. Please take some time and read thoroughly, as it is important. We reserve the right to change this policy at any given time. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our site and services. By using our website, you consent to the data practices described in this statement.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share, and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can you withdraw your consent?

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:

Log into your account settings and update your user account.
Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

Note your preferences when you register an account with the site.
Access your account settings and update preferences.
Contact us using the contact information provided at support@delightedcandlesandco.com.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at support@delightedcandlesandco.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

For each visitor to the website, our web server automatically recognizes and stores information, such as the visitor IP address and domain name. We track such information to recall users’ interests, preferences and to better understand, protect and serve our customers and community. Like most web sites today we also use data collection devices such as "cookies". Cookies are small files placed on a visitor's hard drive that assist us in providing products and services to our customers. Cookies are required for the site to “remember” the user and allow you to stay logged in.

Introduction

This website is owned and operated by Delighted Candles & Company LLC (Company, we, us, our). The term “site” refers to www.delightedcandlesandco.com. The terms “user”, “you”, and “your” refer to site visitors, customers, and any other users of the site. The following terms and conditions govern your use of the website and by accessing the website, you agree to accept and be bound by the Terms in full. If you disagree with any part of the terms then you may not access the site or use its services.

Website content & access

While we take all reasonable care in preparing, maintaining and updating information on this website, we do not represent or warrant (either express or implied) the accuracy, reliability or completeness of any of the website content. You acknowledge and accept that the website content may include errors. The website content is subject to change at our sole discretion without notice to you, and may not be up-to-date or accurate at the time you access it.

It is your responsibility to inquire with us directly to ensure the adequacy, accuracy, and currency of the information you seek to rely upon. To the extent permitted by law, we disclaim all liability (including special, indirect or consequential loss) for loss directly or indirectly arising from your use of, or reliance on, the website or the website content.

We provide no guarantee that access to the website will be available or that the website is free from viruses or anything else which may damage any computer which accesses the website or any data on such a computer. You should only access services in a secure environment. We may from time to time restrict access to any part or whole of the website and its discretion. By using this website, you agree to do so at your sole risk.

Prohibited Content

You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
Pirated computer programs, viruses, worms, Trojan horses, or other harmful code.
Any false or misleading statements.
Any organized campaigns encouraging others to post reviews whether positive or negative.
Inexperience with the person/entity being reviewed.
Any personal conclusions as to the legality of conduct.

We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sub licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

Intellectual Property

The materials displayed on this website, including without limitation all editorial materials, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks, are solely our property and may be protected, at our sole discretion, by copyright, trademark and other intellectual property laws. Any such content may be displayed and printed solely for your personal, non-commercial use, provided that any copyright notice on such a display or page is not removed. You agree to not reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without our express prior written consent.

Privacy

We are committed to the privacy of our customers. Use of this website, registration data and other information about you are subject to our Privacy Policy.

Minors

Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

Third party websites

This website may contain links to other websites operated, controlled or produced by third parties. Unless otherwise indicated, we do not control, endorse, sponsor or approve any such third-party websites or their content, nor do we provide any warranty or take any responsibility whatsoever for any aspect of those websites or their content.

Inference with website

You must not attempt to change, add to, remove, collect data, deface, hack or otherwise interfere with the website or the website content.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any computer virus or other malicious computer software.

Breaches of these terms and conditions

Without prejudice to our rights under these terms and conditions, if you breach the terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

If you are in breach of the terms, you hereby protect us against any loss, damages, costs, liabilities and expenses (including but not limited to legal expenses) suffered by us as a consequence of any potential or actual breach by you.

Variation

We may revise these terms and conditions from time to time at its sole discretion. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Severability

Any provision of the Terms which is void, unenforceable or illegal in a jurisdiction is deemed to be severed as to that jurisdiction but only to the extent that is void, unenforceable or illegal and will not affect the effect of the remaining provisions nor affect the validity or enforceability of that provision in any other jurisdiction.

Privacy Policy Terms & Conditions

Privacy Policy
Terms & Conditions